FAQ

Multibanco, MBWay, PayPal, credit and debit cards, Apple Pay, and Google Pay.

Authenticity is our top priority. Our reputation is built on it, and we take it very seriously. Every item we offer is meticulously examined for both quality and authenticity. We understand the unique characteristics and nuances of each designer, which allows us to spot authentic items with confidence. To provide an additional layer of assurance, all our items undergo a second authentication process with third-party partners. All items are shipped with a certificate of authenticity.

We offer a 100% authenticity guarantee or you’ll get a full refund.

We want you to be happy with your purchase. That's why we have a 14-day return policy. If you wish to return an item, please reach out to us by sending an email to returns@bl-tn.com. Please note that for returns, the customer is responsible for return shipping, and we recommend insuring your package to protect your item during transit.

If you need to cancel an order that hasn't been shipped yet, you can also contact us at returns@bl-tn.com. We'll do our best to accommodate your request.

We offer a consignment service where you can sell your items through us. You can find more details here.

As our products are second-hand, the original factory warranties have generally expired. Consequently, there are no warranty periods on the products we offer. However, our commitment to quality ensures that you'll receive a thoroughly authenticated and inspected item.

Currently, our website supports purchases for countries within the European Union. If your country isn't on the list, simply send an email to info@bl-tn.com, and we'll be happy to assist you with your purchase.

Sure! You can buy gift cards for any amount, and we'll email it to you or your chosen recipient with a redemption code. To purchase a gift card, click here. If you have more questions, feel free to get in touch with our customer service team.